First Call Heating is committed to protecting your privacy and
developing technology that gives you the most powerful and safe
online experience. This Statement of Privacy applies to the First
Call Heating Web site and governs data collection and usage. By
using the First Call Heating website, you consent to the data
practices described in this statement.
Collection of your Personal Information
First Call Heating collects personally identifiable information,
such as your e-mail address, name, home or work address or
telephone number. First Call Heating also collects anonymous
demographic information, which is not unique to you, such as your
ZIP code, age, gender, preferences, interests and favorites.
There is also information about your computer hardware and
software that is automatically collected by First Call Heating.
This information can include: your IP address, browser type, domain
names, access times and referring Web site addresses. This
information is used by First Call Heating for the operation of the
service, to maintain quality of the service, and to provide general
statistics regarding use of the First Call Heating Web site.
Please keep in mind that if you directly disclose personally
identifiable information or personally sensitive data through First
Call Heating public message boards, this information may be
collected and used by others. Note: First Call Heating does not
read any of your private online communications.
First Call Heating encourages you to review the privacy
statements of Web sites you choose to link to from First Call
Heating so that you can understand how those Web sites collect, use
and share your information. First Call Heating is not responsible
for the privacy statements or other content on Web sites outside of
the First Call Heating and First Call Heating family of Web
sites.
Use of your Personal Information
First Call Heating collects and uses your personal information
to operate the First Call Heating Web site and deliver the services
you have requested. First Call Heating also uses your personally
identifiable information to inform you of other products or
services available from First Call Heating and its affiliates.
First Call Heating may also contact you via surveys to conduct
research about your opinion of current services or of potential new
services that may be offered.
First Call Heating does not sell, rent or lease its customer
lists to third parties. First Call Heating may, from time to time,
contact you on behalf of external business partners about a
particular offering that may be of interest to you. In those cases,
your unique personally identifiable information (e-mail, name,
address, telephone number) is not transferred to the third party.
In addition, First Call Heating may share data with trusted
partners to help us perform statistical analysis, send you email or
postal mail, provide customer support, or arrange for deliveries.
All such third parties are prohibited from using your personal
information except to provide these services to First Call Heating,
and they are required to maintain the confidentiality of your
information.
First Call Heating does not use or disclose sensitive personal
information, such as race, religion, or political affiliations,
without your explicit consent.
First Call Heating keeps track of the Web sites and pages our
customers visit within First Call Heating, in order to determine
what First Call Heating services are the most popular. This data is
used to deliver customized content and advertising within First
Call Heating to customers whose behavior indicates that they are
interested in a particular subject area.
First Call Heating Web sites will disclose your personal
information, without notice, only if required to do so by law or in
the good faith belief that such action is necessary to: (a) conform
to the edicts of the law or comply with legal process served on
First Call Heating or the site; (b) protect and defend the rights
or property of First Call Heating; and, (c) act under exigent
circumstances to protect the personal safety of users of First Call
Heating, or the public.
Use of Cookies
The First Call Heating Web site use "cookies" to help you
personalize your online experience. A cookie is a text file that is
placed on your hard disk by a Web page server. Cookies cannot be
used to run programs or deliver viruses to your computer. Cookies
are uniquely assigned to you, and can only be read by a web server
in the domain that issued the cookie to you.
One of the primary purposes of cookies is to provide a
convenience feature to save you time. The purpose of a cookie is to
tell the Web server that you have returned to a specific page. For
example, if you personalize First Call Heating pages, or register
with First Call Heating site or services, a cookie helps First Call
Heating to recall your specific information on subsequent visits.
This simplifies the process of recording your personal information,
such as billing addresses, shipping addresses, and so on. When you
return to the same First Call Heating Web site, the information you
previously provided can be retrieved, so you can easily use the
First Call Heating features that you customized.
You have the ability to accept or decline cookies. Most Web
browsers automatically accept cookies, but you can usually modify
your browser setting to decline cookies if you prefer. If you
choose to decline cookies, you may not be able to fully experience
the interactive features of the First Call Heating services or Web
sites you visit.
Security of your Personal Information
First Call Heating secures your personal information from
unauthorized access, use or disclosure. First Call Heating secures
the personally identifiable information you provide on computer
servers in a controlled, secure environment, protected from
unauthorized access, use or disclosure. When personal information
(such as a credit card number) is transmitted to other Web sites,
it is protected through the use of encryption, such as the Secure
Socket Layer (SSL) protocol.
Changes to this Statement
First Call Heating will occasionally update this Statement of
Privacy to reflect company and customer feedback. First Call
Heating encourages you to periodically review this Statement to be
informed of how First Call Heating is protecting your
information.
Contact Information
First Call Heating welcomes your comments regarding this
Statement of Privacy. If you believe that First Call Heating has
not adhered to this Statement, please contact First Call Heating at
admin@ds441.zabco.net. We will use commercially reasonable efforts
to promptly determine and remedy the problem.